RELA

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b

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4시 체크인에 9시에 도착했는데 청소가 안됐다고 30분 기다리라고 하네요. 그런데다 직원이 뭘 더 원하냐고 물어보네요. 하...

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괜차늠

0. The sanitary condition is trash. The exterior of the building is full of dust, including the front desk, elevators, and hallways. It feels like a construction site. When I entered the room, there were spiderwebs, there were spit marks and hair on the sofa and other bedding, and there were dirty dry marks next to the toilet. I had never changed my room in my life, but I asked for it to be replaced. The new room was no different, it was full of dust and the flooring was all worn down, making it worse than a guest house. 1. Service change. When I first went to the front desk, they didn't even seem to know me. I thought he wasn't a front desk employee because he was dressed like a gangster and what he was doing. As I was waiting for about 5 minutes, they asked me if I had made a reservation, and without even saying a word, I asked them to cancel with one hand... and I asked for a refund. I asked if he was the owner and he said he was not the owner. Whether you're the manager or the front desk, it's a big problem.